- Is there a contract?
- No. Every plan is month to month. There is no annual term and no fee to leave.
- What is in onboarding?
- Stage setup, templates and training around the way your office already works. It is included on every plan, with no setup fee.
- Essentials or Professional first?
- Start on Essentials if you are moving claims off a spreadsheet and need pipelines, records, documents and permissions. Move to Professional when you want stage automation, e-signatures, the customer portal and invoicing with online payments.
- When does Enterprise make sense?
- From about 15 users, or when you need several teams and hands-on configuration. Enterprise is priced by quote, so talk to us first.
- Do we pay for office staff who only read?
- Yes, if they sign in. A seat is anyone with an active login. Someone who never signs in does not need one.